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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cirilo Cati Jr.

October 21, 2026

5  out of  5
rating by Cirilo Cati Jr.
"The staff members here were extremely helpful and friendly, and they explained everything clearly."
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Mike Elliott

October 20, 2026

5  out of  5
rating by Mike Elliott
"Barbara did an excellent job with insurance quotes on auto and home. She was able to save me 2700.00 a year and also get 5 times the coverage on auto. Thank you"
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Jimmy Robinson

October 14, 2026

5  out of  5
rating by Jimmy Robinson
"Carolyn and I met with Rob Cutting today. Rob viewed all our insurance policies and he took as much time we needed to understand. He is very friendly and very professional. I asked him to schedule to visit him every year."
We responded:
"Jimmy, it was so good seeing you and Carolyn yesterday. We accomplished a lot reviewing your home, auto, boat and umbrella policies. This highlights the value of being able to sit down and review your insurance with an Agent. Things are changing all the time, and we need to be sure our insurance changes with our current needs. Thank you for all your years with State Farm and my office. Thank you for your 5 Star Review!! I appreciate you and your business. Rob"
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Mike Meshaw (PirateFan)

October 7, 2026

5  out of  5
rating by Mike Meshaw (PirateFan)
"Thank you, Rob Cutting State Farm Insurance Agency! We want to thank Barbara for her good work with our insurance needs! Barbara answered our questions and followed up on every detail concerning our homeowners and auto insurance policies! Great job!"
We responded:
"Mike, Welcome to our State Farm Family!! I love hearing you had a great experience with Barbara. My Team never ceases to amaze me with how far they will go to serve our customers. Moving from one office to another can be stressful, but this is where we make life easier. We look forward to building a long and lasting relationship with you and your family. Thank you for your 5 Star Review!! All my best, Rob"
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Invest FGM LLC

September 29, 2026

1  out of  5
rating by Invest FGM LLC
"I’ve been very disappointed with the handling of my State Farm claim through Rob Cutter’s agency. The inspector did not enter the crawlspace, even though it was central to the moisture and mold issues I reported. My claim was denied, and after I raised concerns about the incomplete inspection, the same inspector was involved again.

In my experience, communication was poor, and I do not believe the investigation was thorough. This has left me questioning the experience and qualifications of the people assigned to evaluate my claim.

I strongly suggest anyone considering State Farm carefully review the policy’s coverage, exclusions, and claim procedures before purchasing. When you need to file a claim, you expect a thorough inspection, clear communication, and a fair evaluation. I do not feel I received that."
We responded:
"Dear Matthew,

Thank you for taking the time to share your feedback. I am sincerely sorry to hear about your experience and the frustration this claim process has caused you. When dealing with moisture and mold issues, we understand how stressful it can be, and it is deeply concerning to hear that you felt your concerns were not thoroughly investigated or properly communicated.

Our goal is always to ensure our policyholders feel supported, heard, and treated fairly, especially during a stressful claim. We take your feedback regarding the crawlspace inspection and the lack of clear communication very seriously. While our agency works alongside the claims department to assist our clients, we want to look into the specifics of how your case was handled to see how we can better advocate for you or address these gaps.

Please reach out to me directly at (910) 798-2460 or rob@robcuttinginsurance.com so we can discuss your situation further and review the details of your claim together. I appreciate your feedback as it helps us improve, and we would welcome the opportunity to connect with you.

Sincerely,
Rob Cutting"
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PM

September 24, 2026

5  out of  5
rating by PM
"Great customer service and support. Immediate response to our questions. Barbara has been fantastic."
We responded:
"Thank you for your 5 Star Review!! Barbara does a great job serving our customers and I am glad you experienced her Remarkable Service first hand, Thank you for your business!! All my best, Rob"
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Ian Brooker

September 21, 2026

5  out of  5
rating by Ian Brooker
"Barbara and Rob were great to deal with!"
We responded:
"Ian, Thank you for the opportunity to earn your business and congratulations on your new home. I was especially impressed with your decision to purchase FLOOD insurance. This is a "Wish I Had It" kind of policy when things go terribly wrong. Well, you do have it and you have the peace of mind to come with it. Please let me know if we can help you further in any way. All my best, Rob"
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Jenn S

September 17, 2026

5  out of  5
rating by Jenn S
"This State Farm Agency is amazing. I have a friend that has been with them for years and they know her when she calls by voice alone. Very helpful! Also they have the best welcomer!!"
We responded:
"Hi Jenn, Thank you so much for your comments and 5 Star Review. We are about building relationships so getting to know your name is just part of our everyday commitment to you. Glad you got to know our welcomer, Murphy LOL!! He makes everyone smile. Please let us know if we can help you further in any way. All my best, Rob"
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Tammy Liang

September 16, 2026

5  out of  5
rating by Tammy Liang
"I reached out to this office and spoke to Barbara D. She was very pleasant, easy to work with and, and knowledgeable. She was quick and diligent with getting the price quotes back to me. I appreciated all of her efforts."
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paige deel

September 12, 2026

5  out of  5
rating by paige deel
"Terry made my experience setting up my auto insurance with State Farm very easy and anxiety-free! She is very knowledgable and helped me understand what plan was right for me. I really appreciate how personable, patient, and attentive she is with clients. It’s clear that Terry genuinely wants to help people find the right plan for them and will go above and beyond with her customer service to make sure individual needs are met. Thanks Terry!"
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Hydrowise LLC

August 12, 2026

5  out of  5
rating by Hydrowise LLC
"Terry is the best!"
We responded:
"John, Thank you for your kind words about Terry. She is amazing!! We love being your go to for Workman's Compensation and General Liability Insurance. Thank you for your years of loyalty and the opportunity to serve your business insurance needs. I also appreciate your 5 Star Review... Thank you, Rob"
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Jessica Combs

August 7, 2026

5  out of  5
rating by Jessica Combs
"Always very helpful and on top of everything! Every time I call I get a person and feel like I am listened to and my needs are always met! So glad I made the switch from another company recently and wish I would’ve a long time ago!"
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Cody Jackson

August 7, 2026

5  out of  5
rating by Cody Jackson
"Sabrina was great! From the quote to issuing the policy, she had everything under control and was very communicative! Would recommend!"
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Francine Streich

July 29, 2026

5  out of  5
rating by Francine Streich
"We had a cracked windshield and Terry helped us every step of the way. Made sure it gone done correctly"
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Christine Robertson

July 22, 2026

5  out of  5
rating by Christine Robertson
"Terry was wonderful in helping me with my homeowner's insurance. She answered all of my questions and made sure all my discounts were applied.
Highly recommend for all your insurance needs."
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Stacey Kaiser

July 21, 2026

5  out of  5
rating by Stacey Kaiser
"Sometimes you don't realize the value of your insurance until you need it, and after having been involved in a car accident and a separate mishap with my husband's driving record, I am SO impressed with the Rob Cutting State Farm Agency, especially Terry!!! We were hit by a vehicle that ran a red light and our car was totaled. State Farm was instrumental in helping us through that claim and I had a lot of questions that the home office answered. On top of that, my husband received a non-moving violation which was mis-filed by the courthouse, which was going to cause our rates to raise. I was all ready to spend hours on the phone with the courthouse and the DMV to get it straightened out, but Terry handled it all for me and I didn't have to do a thing! It is times like these when you really see the value you are getting by having the Rob Cutting team go to bat for you. I highly recommend them! It is rare these days to get such personal and high quality service but they deliver."
We responded:
"Hi Stacey, I am overdue with my Thank You for your 5 Star review. Thank you for trusting my office and State Farm for your Auto, Home, and Umbrella Insurance needs. We appreciate you and your business!! Thank you again, Rob"
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Pat Harmon

May 19, 2026

5  out of  5
rating by Pat Harmon
"Terry Morgan with State Farm has always helped me on all of our accounts. All of our insurance is wth Rob. Cutting with State Farm.
We are very pleased with them. Give them a call.
Pat Harmon"
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Cory Lightner

April 23, 2026

5  out of  5
rating by Cory Lightner
"Super appreciative of this agency and their family like service. Thank you all of you so much for your hard work and dedication!"
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Stephanie Jessup

April 7, 2026

5  out of  5
rating by Stephanie Jessup
"This agency is the best! Terry Morgan in particular is an expert and goes above and beyond for her clients. I highly recommend them for all things insurance."
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Aunti C's Pet Care

March 3, 2026

5  out of  5
rating by Aunti C's Pet Care
"Marie Wade is most helpful and thorough. She has been helping me with getting business insurance and answering questions. She is professional and friendly."
We responded:
"Hello and Thank you for your 5 Star review!! I am very happy you had a pleasant experience working with a local State Farm office. Like a good neighbor, we are always here to help you. All my best, Rob"
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ksammy0701

February 12, 2026

5  out of  5
rating by ksammy0701
"Recently I had to sign some paperwork for an insurance renewal that I have through Rob Cutting Insurance. I always get confused with insurance, and I also like to be safe and have complete coverage should anything unexpected happen. I had some questions and wanted clarification on some things. I decided to call the office of Rob Cutting Insurance, and I talked to Terry Morgan, the office manager. What an amazing experience with absolutely the best customer service. She not only answered all my questions, but took the time to go through each and every one of our insurance policies and explained the coverage, limits, etc. After our conversation I felt much more comfortable knowing all our insurance needs are being handled by Terry, and Rob Cutting's office. It is rare these days, to receive such great customer service, and I wanted to share this experience. Terry, Rob, and his entire team consistently make me feel like a valued customer! Do not hesitate to consider them for your insurance needs."
We responded:
"Hello and thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that Terry was able to provide clear explanations and address all your questions—that’s exactly the kind of service we strive to offer. It means a lot to us that you feel confident and well taken care of with your insurance coverage. We truly appreciate your kind words and your trust in Rob Cutting - State Farm Insurance. Please don’t hesitate to reach out anytime you need assistance. Thanks again for being such a valued customer and giving us a 5 Star review! All my best, Rob"
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MyLady West

November 4, 2025

5  out of  5
rating by MyLady West
"Sabrina at State Farm was the best to work with when helping my sister secure renter’s insurance for her apartment. She was kind, attentive, helpful and professional. She answered all my questions and worked quickly to help us secure coverage. Thank you and we really appreciate your help!"
We responded:
"Hello, I am happy to hear that Sabrina provided such professional service while helping your sister with her renter’s insurance. It’s wonderful to know she was able to answer all your questions and make the process quick and smooth. We truly appreciate your trust and are always here to help you and your family with any insurance needs. Thanks again for your 5 Star review and sharing your experience! Rob"
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Zachary Lehouillier

October 9, 2025

5  out of  5
rating by Zachary Lehouillier
"Terry provided me excellent service in signing me up for both my car insurance and renter's insurance. Highly recommended!"
We responded:
"Zachary, Thank you for taking time to provide this 5 Star review. Terry is a true insurance professional and I'm glad you got to work with her to bundle your car insurance and renters' insurance. Big discounts for you!! Please send your friends and family our way... Thank you again!! Rob"
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Cassidy Vigil

August 25, 2025

5  out of  5
rating by Cassidy Vigil
"Terry Morgan is professional, extremely helpful, and puts the customer first. She has always been a very accessible resource for me and helped me navigate what can often be stressful decisions."
We responded:
"Cassidy, Thank you for the opportunity to help you with your insurance needs. Hope to see you again soon... Thank you for your 5 Star review!! All my best, Rob"
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Brett Tushingham

August 25, 2025

5  out of  5
rating by Brett Tushingham
"Terry, Gina, and the entire team are outstanding!!!! I highly recommend the Rob Cutting team."
We responded:
"Hi Brett, My reply is long overdue but, thank you very much for your 5 Star review and your long-time trust in my office. We appreciate you and Kim!! All my best, Rob"